Thursday, July 2, 2009

One Simple Thing to Improve Your Organization

Yep. One simple thing. Just one thing. My mind is going back to that scene in City Slickers where Jack Palance is telling Billy Crystal the same thing!

Here it is: In every interaction you have with people in your organization, make the focus THEM. Make it a goal for yourself to have each person who talks with you feel better than they did before they talked to you.

What? What about the "problem children" in my organization?

Were they always problems? Remind them of what you saw in them when you hired them. Tell them why they are important to the organization and how much they impact it.

Try it. People need to feel important and they will perform better when they do. You may even find that your own stress is reduced! What have you got to lose?

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