Wednesday, March 31, 2010

Findlay Dale Carnegie Class Graduates TONIGHT!

Come celebrate the graduation of the latest group of people to complete the world-famous Dale Carnegie Course in Findlay, OH!

This group was made up of wonderfully diverse and dynamic people from all over the Findlay Area. They included people from the construction, manufacturing, technology, financial services, and golf industries as well as college students.

Over the past 13 weeks, they worked hard to develop and improve their skills in the following areas:

Leadership Skills--getting cooperation!
People Skills--building/maintaining key relationships!
Communication Skills--being clear, concise, and LISTENING!
Handling Stress--put things into proper perspective to maintain productivity!
Self-Confidence--step outside comfort zones to successfully take on greater challenges!

If you are interested in these things for yourself or your people, feel free to join us tonight. The graduation session is open to the public and begins at 6pm. The location is Red Hawk Run Golf Club in Findlay, Ohio.

For more details, contact me at or by phone at 419-618-7488!

Tuesday, March 30, 2010

More on consulting...

Often times, consultants can “over-consult” and recommend processes or major overhauls that aren’t necessarily needed.

At one point this past week, I was awake for 40 ½ hours straight largely because of a commitment I made to a consulting client. The result of my effort was a meeting on Friday where I was able to provide some simple adjustments that could increase the effectiveness of the communication of strategy and vision within the plant. What I offered was not earth-shattering or ground-breaking processes. Rather, I offered insight and clarity to a company that needed it. My investment of time could have motivated me to “over-consult” but I pride myself of doing only what is needed. Further, the more complicated the recommendation of the consultant, the less likely the client will actually implement it.

Monday, March 29, 2010

On consulting...

Certainly, a consultant must “practice what we preach” if we are to maintain credibility with the client. The significant financial investment a client makes in our services should cause the client to scrutinize our behaviors as they seek to verify our credibility. That credibility is critical because in order for us, as consultants, to benefit the client, the client has to have the confidence to take and act on our recommendations.

That is why the most critical part of the process comes before we make any presentations or recommendations. In reviewing research on instructional design methodologies in which the goal was to ascertain what models provided the most efficient results, one of the models revealed was an efficiency methodology that followed the acronym ADDIE (Analyze, Design, Develop, Implement, Evaluate). That methodology is not unlike the process a consultant would use to develop needed skills (i.e. increased strategic thinking) within a client. An important theme found in that research was that the bulk of the work was in the analysis prior to the implementation of any design.

As consultants, ADDIE can be an efficient way for us to work, as well.

Monday, March 15, 2010

The New Harben Leadership & Management Consulting website!

Hello everyone!

For the last month or so, I've been putting the finishing touches on my website devoted to my consulting practice. I invite you to visit and look around! There are listings of upcoming events and you can access my Facebook, LinkedIn and Twitter pages from there! This blog also feeds to the front page of that site.

Be sure to sign the guestbook and refer a friend!

Have a great day!

Sunday, March 14, 2010